Serious stuff

Terms and conditions for large groups (> 9 people)

Groups of 10 people or more need to contact Hostel Uppelink to make a reservation.

Attention!People belonging to one group that book independently from each other without notifying us in advance, can be refused at any time.

To secure your group booking we require a 50% down payment upon confirmation of your group's booking. The balance is due at least 1 week prior to arrival.

All reservation requests are tentative until we have received your 50% down payment. By paying the down payment, you agree that your group will comply with our current hostel rules.

Hostel Uppelink reserves the right to cancel your booking if the down payment is not received by the due date, or if the balance hasn’t been paid at least 1 week prior to arrival.

Please note that all payments need to be done through bank transfer and that both the down payment and the balance are non-refundable.

We ask final numbers are reconfirmed with the hostel at least 1 week prior to arrival. We'll send you a rooming list to be completed and returned prior to your arrival.

Cancellations & amendments

  • Our cancellation policy always applies, regardless the reason for cancellation.
  • To cancel or change your reservation you need to send an email to info@hosteluppelink.com, mentioning your name, arrival date and reservation number.
  • Only when you receive a confirmation email from the hostel, the cancellation or amendment is valid.
  • Cancellations can be done at any given time, but all payments that had to be done as stated in the invoice or in the confirmation email are non-refundable.
  • All beds in reserved private rooms need to be paid.
  • Once arrived and paid for the reservation, you can't get a refund in case of cancellation.
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